At CBD Zoom, we are committed to maintaining the highest standards of accuracy, fairness, and integrity in our content. We value feedback from our audience and take any complaints regarding our editorial content seriously. This Editorial Complaints Policy outlines our procedures for handling complaints about the accuracy or fairness of our published material.

Complaints Procedure

Making a Complaint

If you believe that any content published on CBD Zoom breaches our editorial standards or contains factual inaccuracies, please follow these steps to file a complaint:

Contact

Send an email to [email protected] outlining the nature of your complaint.

Provide Details

Clearly specify the article, webpage, or content in question and provide specific details about the issue.

Include Evidence

Whenever possible, include evidence, sources, or references supporting your complaint.

Review Process

Upon receipt of a complaint:

Acknowledgment

We will acknowledge receipt of your complaint within [X] working days.

Investigation

Our editorial team will thoroughly investigate the complaint, reviewing the content in question and assessing its accuracy and fairness.

Resolution

We aim to provide a substantive response addressing the complaint within [X] working days of acknowledgment.

Editorial Standards

At CBD Zoom, we adhere to the following editorial standards:

Accuracy

We strive to ensure that all information presented in our content is accurate and factually correct.

Fairness

Our content aims to present diverse perspectives and maintain fairness and impartiality.

Transparency

We are committed to transparently correcting errors and providing clarifications when necessary.

Corrections and Clarifications

If, upon investigation, we determine that an error or inaccuracy exists in our content, we will take the following actions:

• Correction: We will promptly correct the factual error and update the content.
• Clarification: If the issue does not warrant a correction but requires clarification, we will provide additional information to address the concern.

Further Recourse

If you are not satisfied with our response to your complaint, you may escalate the matter to the Independent Press Standards Organization (IPSO) or the appropriate regulatory authority in accordance with their procedures.

Contact Us

For any editorial complaints or concerns, please contact our editorial team at [email protected].